Privacy Policy

Privacy Policy for dv-global.nl

Last updated: [дата]

DV Global (“we”, “us”, “our”) provides managed hosting, IT infrastructure solutions, and data center decommissioning services. We are committed to protecting personal data in accordance with the General Data Protection Regulation (GDPR).

Data we collect

Depending on how you interact with us, we may collect:

  • Contact details (name, email, phone number)
  • Company information
  • Billing and contract data
  • Technical data (IP address, logs, system access records)
  • Communication data (emails, support requests)
  • Data required for service delivery (including infrastructure-related data)

Note: In the course of providing services, we may process data on behalf of clients (as a data processor).

How we collect data

We collect data through:

  • Contact forms on the website
  • Email and phone communication
  • Service agreements
  • Monitoring and infrastructure systems
  • Cookies and analytics tools

Purpose of processing

We process personal data to:

  • Provide managed hosting and infrastructure services
  • Execute data center decommissioning projects
  • Ensure system security and monitoring
  • Communicate with clients
  • Improve our services
  • Comply with legal obligations

Legal basis

We rely on:

  • Contract performance
  • Legal obligations
  • Legitimate interests (e.g., security, service improvement)
  • Consent (for marketing or cookies)

Data processing roles

  • Controller: For website visitors and direct clients
  • Processor: When handling client data within infrastructure services

We may sign Data Processing Agreements (DPA) with clients where required.

Data sharing

We may share data with:

  • Data center providers
  • Hosting and cloud providers
  • IT and security vendors
  • Legal authorities (if required by law)

We ensure all partners comply with GDPR.

International transfers

If data is transferred outside the EU, we ensure safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions

Data retention

We retain data only as necessary:

  • Client contracts: up to 7 years (legal requirement NL)
  • Support requests: up to 2 years
  • Technical logs: typically 6–12 months

Security measures

We implement:

  • Access control systems
  • Encryption where applicable
  • Secure data destruction procedures (important for decommissioning)
  • Physical security measures

Your rights

Under GDPR, you have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request deletion
  • Restrict processing
  • Data portability
  • Object to processing

Contact: [privacy@dv-global.nl]

Cookies

See our Cookie Policy.

Contact

DV Global
Email: [email@dv-global.nl]
Address: [адрес]